Operations Management - Sustainability and Supply Chain Management Twelfth Edition by Jay Heizer, Barry Render, Chuck Munson, Amit Sachan

The book presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. This edition employs a strategic framework that identifies and illustrates facilities, inventory, transportation, and information as the key factors of operations management - to help readers better understand concepts important to today's operations management professionals. Students and practitioners will be able to relate the operations management theories discussed in the book to their actual practice in the Indian companies.• Sixteen new case studies on operations management strategies in the Indian context, such as Indigo Airlines, Micromax, Indian Railways, etc, have been added.
• Nineteen 'OM in Action' boxed matter focusing on the operations management concepts in the Indian context, such as Toyota, Cipla, Air India, Flipkart, etc., have been incorporated.
• Balanced and up-to-date coverage of examples from the service and manufacturing sectors in the Indian scenario have been added in each chapter.
• Well-structured questions like 'Discussion Questions' and 'Self Test' questions have been provided with each chapter so that students can test their understanding and understand difficult concepts.
Introducing MyLab|South Asia Organisational Behaviour, See the inside cover for access code.